Privacy Policy

Last updated: December 29th, 2025

At OpenShortPath Cloud, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Information You Provide

When you use OpenShortPath Cloud, we collect information that you provide directly to us, including:

• Account Information: When you create an account, we collect your email address and any other information you choose to provide through our authentication provider, Clerk.
• URL Information: We collect information about all the URLs you create, including the original destination URLs, shortened link identifiers, and any custom aliases you choose.
• Payment Information: When you subscribe to our paid service, we collect payment receipts and transaction information from Stripe, our payment provider. We do not store your full payment card details, as these are handled securely by Stripe.

Information We Collect Automatically

• Link Analytics: We keep a record of link analytics, including click counts, timestamps, geographic location data, and device information. This analytics collection is optional and can be opted-out for each individual link if you wish to disable tracking.
• Usage Data: We collect information about how you interact with our service, including pages visited, features used, and time spent on the platform.
• Technical Data: We collect technical information such as IP addresses, browser type, operating system, and device information.

Information from Third-Party Services

• Authentication Data: We use Clerk as our authentication provider. Clerk may collect and process authentication-related information in accordance with their privacy policy.
• Payment Data: We receive payment receipts and transaction information from Stripe in accordance with their privacy policy.

How We Use Your Information

We use the information we collect to:

• Provide and Maintain the Service: We use your information to create and manage your shortened links, maintain your account, and provide customer support.
• Process Payments: We use payment information from Stripe to process subscriptions and maintain our paid service.
• Improve Our Service: We analyze usage patterns and analytics data to improve our service, develop new features, and enhance user experience.
• Communicate with You: We may use your email address to send you service-related notifications, updates, and respond to your inquiries.
• Ensure Security: We use information to detect, prevent, and address technical issues, fraud, and security threats.
• Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

Link Analytics and Opt-Out

Link analytics tracking is optional. For each link you create, you can choose to:

• Enable Analytics: Track clicks, geographic data, device information, and other analytics metrics
• Disable Analytics: Opt-out of analytics tracking for that specific link

You can change this setting for any link at any time through your account dashboard. When analytics are disabled, we will not collect or store analytics data for that link.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our service:

• Clerk: We use Clerk for authentication services. Your authentication data is processed by Clerk in accordance with their privacy policy.
• Stripe: We use Stripe for payment processing. Payment information is processed by Stripe in accordance with their privacy policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Protection of Rights

We may disclose information when we believe it is necessary to protect our rights, property, or safety, or that of our users or others.

Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

Your Rights and Choices

Access and Correction

You can access and update your account information at any time through your account settings.

Account Deletion

You can choose to delete your account at any time by emailing us at hello@openshortpath.com. Upon receiving your deletion request, we will:

• Delete your account and associated personal information
• Delete all shortened links associated with your account
• Delete analytics data associated with your links
• Process the deletion within a reasonable timeframe (typically within 30 days)

Please note that some information may be retained for legal or regulatory purposes, or if it has been anonymized and cannot be associated with you.

Analytics Opt-Out

As mentioned above, you can opt-out of analytics tracking for individual links through your account dashboard.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to the transfer of your information to facilities located outside your jurisdiction.

Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our service integrates with third-party services:

• Clerk: For authentication services. Please review Clerk's Privacy Policy to understand how they handle your data.
• Stripe: For payment processing. Please review Stripe's Privacy Policy to understand how they handle your data.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Providing notice through the service or via email (for registered users)

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Consent

By using OpenShortPath Cloud, you consent to our Privacy Policy and agree to its terms.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or want to request account deletion, please contact us at:

Email: hello@openshortpath.com

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law provisions.